Frequently Asked Questions (FAQ)
Here you’ll find answers to the most common questions about ruesken.net and our software tools. If you still have questions, please feel free to contact us directly.
- General FAQ
- Download & Use
- Purchase & Payment
- License & Activation
- rsk.qr
- Miscellaneous
- Updates & Support
- Cancellation & Refund
ruesken.net is my independent software project dedicated to creating small tools with big benefits. I develop these everyday tools in my spare time—simply because I enjoy creating good software—so that typical daily tasks on the computer can be completed faster, easier, and without unnecessary clutter.
Our software is designed for individuals, freelancers, small and medium-sized businesses, associations, and organizations. In short: for anyone looking for efficient tools that are ready to use and solve real problems.
“Everyday Tools” are applications that are used regularly and make everyday tasks easier—for example, through automation, improved clarity, or faster workflows. They are deliberately kept simple, easy to understand, and focused on practical utility.
Depending on the product, we offer different models, for example:
- Trial or demo versions
- Paid licenses with a one-time payment
- different feature levels (e.g., Basic and Pro versions)
You can always find detailed information on the respective product page.
We are constantly improving our tools. We typically provide updates digitally and offer transparent information about new features, improvements, or security-related changes.
Security is a top priority at ruesken.net. Our applications are developed in accordance with current technical standards, featuring clean architecture, secure interfaces, and responsible data handling. For more details on data protection, please see our Privacy Policy.
Depending on the application, we provide software for Windows, web applications, or cross-platform solutions. The supported systems are clearly listed on the product page.
Yes. Many of our tools are specifically designed for professional and commercial use. The exact terms of use are set forth in the respective license agreement (EULA).
Yes. If you have any questions about usage, licensing, or technical issues, feel free to contact us at any time. We prioritize clear answers and practical solutions.
Absolutely. ruesken.net is designed as a growing ecosystem. New applications are developed gradually—always with the goal of being useful, durable, and suitable for everyday use.
You can find all our contact information in the legal notice or on the contact page. We welcome feedback, suggestions, and dialogue with our users.
Please feel free to contact us—we’re here to help.
support@ruesken.net
No. rsk.qr is a one-time purchase. No subscription, no recurring fees.
The license is valid indefinitely for the specific major version purchased.
No. All content remains stored locally on your computer.
For anyone who wants to use QR codes professionally—whether for personal use, in a club, or at work.
You can purchase the license online through our payment service provider, Paddle. Once the payment is complete, you will immediately receive access to the download and, if necessary, a license key.
The available payment methods (e.g., credit card, PayPal) are displayed during the Paddle checkout process. Payment processing is handled entirely by Paddle.
The software is available as a one-time purchase. It is not a subscription, unless otherwise stated on the product page.
Yes. Paddle will send you the invoice directly via email. Paddle acts as the merchant of record.
Immediately after your purchase is complete. The download link will appear on the screen after you complete the payment process and will also be sent to you via email.
rsk.qr is a desktop application for Windows. You can find the exact system requirements on the product page.
An internet connection is required for downloading and, if necessary, for activation. The software is then used locally.
You are granted a personal, non-transferable license to use the software in accordance with the End User License Agreement (EULA).
After your purchase, you will receive a license key that you can enter directly into the software. Activation is automatic.
Unless otherwise specified, the license is intended for use on a single device. For more details, please refer to the EULA.
No. The license is non-transferable and may not be resold or transferred to others.
Bug fixes and minor improvements may be provided. There is no entitlement to future feature enhancements unless expressly stated.
If you have any questions or issues, you can reach us by email at
support@ruesken.net
We will do our best to respond promptly.
For digital content, the right of withdrawal expires as soon as the download or provision of the license has begun and you have expressly agreed to it.
In certain cases, yes. A refund is possible if:
-
no download has taken place or
-
no license has been activated, or
- there is a technical defect that cannot be fixed.
Refunds can be requested directly through Paddle.
Processing usually takes a few business days. The actual duration depends on the payment provider.
Yes. All payments are processed exclusively through Paddle in accordance with standard security protocols.
You can find all legal information (Terms and Conditions, Privacy Policy, Cancellation Policy, Refund Policy, EULA) at any time in the footer of our website.
rsk.qr runs on Windows 10 and Windows 11 (64-bit versions).
No. No login, no registration.
The .NET Desktop Runtime 8.x (x64). If it is not installed, it can be installed later if necessary.
At least 4 GB of RAM ( 8 GB recommended) and a standard x64 processor. Storage requirements: approximately 100 MB.
At least 1280 × 800; 1920 × 1080 or higher is recommended.
No. QR codes are generated and stored locally. No data is transmitted.
